Overview

Welcome to Celiac Saviour, your trusted source for gluten-free food in Pakistan. This Privacy Policy explains how we collect, use, and safeguard your personal data when you browse our website or shop with us online.

Data We Collect

• Account & Order Details: Name, email, phone number, billing/shipping address, and purchase history.
• Payment Information: Processed securely via our payment gateways; card details are never stored on our servers.
• Website Usage Data: IP address, browser type, device information, and pages visited.
• Marketing Preferences: Email subscriptions and communication choices.

How We Use Your Data

• Process and deliver your orders.
• Provide customer support and handle returns.
• Send updates and special offers (if you opt in).
• Improve our website and product selection.
• Comply with Pakistani laws and tax requirements.

Cookies & Tracking

We use cookies to enable essential site features (cart, login), analyze traffic, and offer a better shopping experience. You may disable cookies in your browser settings, but some features might not work properly.

Payments & Shipping

Payments are processed securely through trusted third parties (e.g. Stripe or local bank gateways). Shipping providers receive only the information needed to deliver your orders to you safely and on time.

Third-Party Services

We may share limited data with reliable partners who help us operate our business (payment processors, delivery companies, marketing platforms). Each partner is obliged to keep your data confidential and use it only for the service we request.

Your Rights

You may request to access, correct, or delete your personal data by contacting us. We respond promptly and within the time limits required by Pakistani law.

Security

We use secure servers, SSL encryption, and restricted access to protect your information. While no online system is 100% secure, we strive to maintain the highest industry standards.

Data Retention

Your information is kept only as long as necessary to fulfil orders, meet legal requirements, or resolve disputes.

Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy periodically. The latest version will always be available on this page with the revised effective date.

Contact Us

If you have questions or requests regarding your personal data, please reach out using the details above.